Functional completeness
IT framework
Industry SME leadership
Interoperability
Tailoring
Implementation
Configurability
Operational reliability
Support responsiveness
People expertise
Relationship reputation
Research and development track record
Customer-driven product roadmap
High percentage of repeat customers
Version release upgrades
Corporate track record
Regulatory compliance
Best business practice impact
Multiple deployment options
Multiple support options
Boost customer experience
Improve operational efficiency
Mitigate credit and fraud risk
Strengthen governance and compliance
Provide revenue growth opportunities
Support cross-channel communications
Predict customer attrition risk
Retarget abandoned online account applications
Control monetary transaction processing
Ease customer service support
Centralize monetary balancing
Eliminate paper processing
Improve patient health outcomes
Provide management insight to population risk and outcome performance
Eliminate duplicate patient records
Originate and underwrite patient loan applications
Support growing demands for data-driven decision assistance for analytics–based solutions
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